The better alternative to residential care...

Kent Home Care Live in care and support solutions

You are here: Care Point >> News
Mar 7, 2012

ALERT - Cold Calling Compensation Scam St Margarets Bay Kent

Elderly scammed in St Margarets Bay

Category: General
Posted by: shaunk

Telephone calls only. The callers referred to a “Chris Parker” 6' tall wearing a white shirt and driving blue fiesta vehicle.

An elderly resident in St Margaret’s Bay received a telephone cold call from a company at the beginning of February offering to sell an electrical energy saving device. Trading Standards are aware of a scam involving sales of plug in energy saving devices which are claimed to save up to 40% of energy costs. We have yet to see a plug in product that can do this. In this case the consumer gave her credit card details over the phone but did not receive any device nor was money taken from her account. On 1st March the consumer received a telephone call from a man who gave his name as “James Cooper”. He said he was from a claims management company and gave the number 0208 144 6738. He said that she was entitled to compensation for the mis-selling of the energy device and said that they had a cheque for her for £980. This would be delivered today by a man called “Chris Parker” who was described as 6' tall wearing a white shirt and driving a blue fiesta car. She was advised that there was no charge. A few minutes later she received another call from “Accounts” who said that there would be a charge of £150 for the cheque. She was then advised to “go and get the cash from village shop” and “it had to be cash” which was to be given to “Chris Parker” when he delivered the cheque. All callers to the consumer had foreign accents.


KentTrading Standardsadvise consumers to be wary when receiving unsolicited phone calls from businesses.  Think very carefully about whether they actually need the goods or services being offered, and take time to consider who they are purchasing from.


Any offers of compensation where the consumer has not applied for it should be treated with suspicion, as should demands for payment to release money.   


If you or anyone else you know has received a suspicious call, and especially if you or they are expecting a visit, from someone offering to pay compensation which has not been asked for please contact Trading Standards via Consumer Direct on 0808 156 2256



Kent Home Care Live in Care and Support Solutions

Kent Home Care provide a 24 hour live in home care and support service in Kent for those that may require assistance to remain at home and would like to avoid traditional care settings such as Residential Care Homes, Sheltered Housing Accomadation and Nursing Care Homes. 


We are proud to support Kent Trading Standards and buy with confidence to promote awareness with alerts of bogus callers and scams in the kent area which are targetted towards the elderly. 


Live in Care          Respite Care          Live in Care FAQ's          Get in Touch


Contact Kent Home Care on 01304 240 555 or email at